Shipping policy

Free delivery with a minimum order of €100

With a minimum spend of €100 after deduction of any discounts and discount codes, we will deliver your order free of charge. For orders under €100, we charge €8.95 shipping costs regardless of the number of packages. The costs are the same for the Netherlands & Belgium.

Delivery by PostNL

PostNL delivers from Monday to Saturday between 08:00 and 22:00. As soon as your order has been shipped, you will receive an email with a Track & Trace code. With this, you can see when PostNL will deliver the package.

We ship all packages with an age verification. The delivery person may only hand over the package to a person aged 18 or older and is required to check this. It is not legally permitted to leave the package with neighbors or at another location.

Are you not home at the time of delivery? Then the package will be taken to a PostNL point. You will receive a message about this from PostNL. The package will remain available there for 7 days for collection. If you do not collect it within this period, it will be returned to our warehouse.

Return shipment and cancellation

If a package is not collected from a PostNL point within 7 days, it will be automatically returned to Perfecte Wijn. After receipt, we will contact you to find out whether you still want to receive the order or want to cancel it.

Having it shipped again Shipping costs will be charged again for this: • Netherlands: €9.99 per package • Belgium: €13.99 per package

Canceling your order In that case, we will credit the purchase amount minus the return costs that PostNL charges us.

If you refuse the order upon delivery and the package returns to our warehouse, we will contact you. You can then choose whether you still want to receive the order or want to cancel it. In both cases, the costs for the return shipment to us are charged and invoiced: • Netherlands: €9.99 per package • Belgium: €13.99 per package

Do you want to cancel your order after it has left our warehouse? Then these return costs will also be charged.

Collection at a PostNL point

When completing your order, you can choose to collect your wine at a PostNL point. The available collection points in your area will be shown as soon as you select this option. You will receive a message as soon as your order is ready. Bring proof of identity, as the wine may only be collected by a person aged 18 or older. Your order will remain available at the collection point for 7 days. If it is not collected within that period, the package will be returned to Perfecte Wijn and the return costs as mentioned above will apply.

Collection at Perfecte Wijn in Berkel-Enschot (municipality of Tilburg)

You are very welcome to collect your order at our warehouse in Berkel-Enschot (municipality of Tilburg). You can choose this option when completing your order. As soon as your order is ready, you will receive an email with a collection confirmation. Please note that some wines must first be collected from our external warehouse. This may take several working days and is indicated on the website for the relevant wine.

Pick Up Point opening hours: • Monday to Friday: 08:00 – 17:00

Always bring proof of identity when collecting. Wine may only be handed over to persons aged 18 or older.

Address for collecting online orders: Perfectewijn.nl Calenwiel 1 B-C 5056 DB Berkel-Enschot (Municipality of Tilburg)

📞 Phone number: 013-5909350 📧 Email address: info@perfectewijn.nl 🌐 Website: www.perfectewijn.nl

Delivery in Belgium

We can deliver wine to private customers in Belgium. Due to excise duty differences, the additional excise tax for sparkling wines is automatically added to the price when you order from Belgium or enter a Belgian address.